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Pragmatica Accessibility Statement
Pragmatica is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at hello@pragmati.ca with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
Frequently asked questions
What is Pragmatica’s commitment to digital accessibility?
We believe that the web should be accessible to everyone. Our commitment goes beyond mere legal compliance; we strive to incorporate inclusive design principles into the DNA of every project. Our goal is to ensure that all users, regardless of their physical or cognitive abilities, can navigate our site and access information with dignity and ease.
What technical standards does this website follow?
This website has been engineered to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also adhere to regional requirements such as the Accessibility for Ontarians with Disabilities Act (AODA). These standards ensure our site is perceivable, operable, understandable, and robust for users utilizing assistive technologies like screen readers and keyboard-only navigation.
What should I do if I encounter an accessibility barrier on this site?
We are constantly working to improve our user experience. If you encounter any barriers or find a part of our site difficult to use, please contact us immediately at [Insert Email/Phone]. We will work with you to provide the information you need in an alternative format and will take steps to remediate the issue on the site as quickly as possible.
How does Pragmatica test for ongoing accessibility?
Accessibility is not a "one-and-done" task. We perform regular audits using a combination of automated scanning tools and manual testing with assistive technologies like NVDA, VoiceOver, and JAWS. This dual approach allows us to catch technical errors as well as real-world usability issues that automated tools often miss.
How can I request information in an alternative format?
If you require information from our website in a different format—such as a large-print PDF, an audio recording, or a simplified text version—please reach out to us. We are happy to accommodate your specific needs and will provide the requested materials at no additional cost and within a reasonable timeframe.
Does Pragmatica use accessibility overlays or plugins?
No. At Pragmatica, we advocate for Native Accessibility. We believe that accessibility should be built directly into the site’s code, not "bolted on" with third-party overlays. Many overlays can actually interfere with screen readers and create a poor experience for users with disabilities. By focusing on clean, semantic HTML and ARIA best practices, we ensure a more reliable and inclusive experience without the need for buggy plugins.
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